People are usually a little nervous about install day. Not about the product, about the disruption. Here is exactly what happens, start to finish, so there are no surprises.
You get a call to schedule once your order arrives. We give you a time window, not an all-day promise, and we call again when we are on the way.
Before that, every unit gets checked against the order. We match labels to the measurements we took in your home, room by room. If something came in wrong, I want to find it in the truck, not in your living room with your old blinds already on the floor. It does not happen often, but catching it early means one window gets rescheduled instead of your whole day.
How long it takes
Most whole-house installs run two to four hours. A few windows in one room can be under an hour. A large home getting shutters throughout can take most of a day.
The product drives the time more than the window count. Blinds and roller shades go up fast. Plantation shutters take longer because each frame gets shimmed, squared, and secured, then every panel gets adjusted so it swings true and closes tight. Motorized units add time at the end for programming.
If we expect a long day, we tell you when we schedule, not when we show up.
Protecting your house
Drop cloths go down before a single tool comes out. Under every window we are working on, and along the path we are carrying product through.
We ask you to clear the sills and move breakables off nearby surfaces. Anything heavier that is in the way, we move ourselves and put back. We work off our own ladders, and we do not lean product or ladders against your walls.
Drilling makes dust. We catch what we can at the hole and vacuum the rest. You should not be finding drywall dust on a sill after we leave.
The crew who measured is the crew installing
This counts for more than it sounds like it should.
We do not subcontract installation. The same person who measured your windows, wrote the order, and made the mount recommendations is the person on the ladder. Nothing gets lost between the sale and the install, because there is no handoff.
It also makes accountability simple. If a measurement is off, it is mine. There is nobody else to point at. That has a way of making a person measure carefully.
Every lift and every tilt gets tested
We do not hang a treatment and walk to the next window. Each unit gets run through its full range before we call it finished.
Blinds get raised all the way up and lowered all the way down, then tilted fully open and fully closed in both directions. Shades get run to the bottom and back to the top, and we watch that the fabric tracks straight and does not creep toward one side. Shutter panels get opened, closed, and latched, and the louvers get moved through their full tilt to check for binding.
We also check that the bottom rail sits level and that the gaps are even side to side. If a bracket needs to move a sixteenth of an inch to make that right, we move it. That adjustment is the difference between a job that looks installed and a job that looks like it came with the house.
Motors get programmed before we go
Motorized treatments need real setup, and setup done poorly turns into a service call.
We set the upper and lower travel limits on each motor so the shade stops exactly where it should, every time. We pair each remote to the right unit. Then we build the channels and groups around how you actually use the room, so one button runs a whole bank of windows on a wall and another runs a single shade on its own. If you want a favorite position saved, a half-open stop for glare control on a west wall for example, we set that too.
If your shades connect to a hub or a phone app, we get that paired and tested before we pack up. Then we hand you the remotes and have you run everything yourself. We do not leave a house where the homeowner has not personally operated every motorized unit at least once.
Our motorized window treatments page covers the options if you are still deciding what to do.
Cleanup and haul-away
Custom window coverings arrive in a lot of packaging. Long cartons, foam end caps, plastic sleeves, corner protectors, and a pile of small hardware bags.
All of it leaves with us. You should not have a stack of boxes by the garage door, and you should not be breaking down cartons on trash day. We vacuum where we drilled, pull the drop cloths, and put back anything we moved.
If we took down old blinds, those go with us too, unless you want to keep them. Just say so before we start.
The walkthrough
The last thing we do is walk the house with you, room by room.
You operate each treatment yourself while I am standing right there. That is on purpose. It is much easier to say "this one feels stiff" while I still have tools in my hand than to call about it two weeks later.
We cover how to clean each fabric, what the warranty covers and for how long, what to do if a cord or a motor ever acts up, and roughly how long motor batteries run before they need charging. Then I answer whatever else you want to ask. Nobody is in a rush at that point.
After we leave
If something needs attention later, you call the same number and you reach one of us. Not a call center, not a dispatch queue. Adjustments after installation are part of the job and we come back out.
Our installation service page has more on how we work, and how it works walks through the whole process from the first call to that final walkthrough.